Hangzhou Sage Industry Co., Limited.

1. We accept US dollars($), Euro(€), Pound(£) and RMB(¥). So you can choose one of them at your convenience. Our prices will be offered according to your choice.

2. There are several payment methods for your choice, bank transfer, Paypal and Western Union.
Bank transfer is used for most orders. T/T or L/C are acceptable.
For T/T, 30% in advance and balance to be paid before shipment.
For L/C, inrevocable at sight is acceptable.

Paypal and Western Union are for small order or trial order.
For Paypal, extra 5% Paypal fee is charged.
Western union MTCN should be sent to us after you make payment by Western Union.

3. Once payment is received, the order will be processed. We are manufacturer but not retailer or seller, so it always takes days to manufacture your order. Delivery time is confirmed before payment. If there is lack of materials and delay of shipping, we will explain to customers in advance.

Shipping

1. We can send goods with DHL, UPS, FEDEX and TNT. Many small and cheap express companies are also available. We always compare offers from different express companies and choose the cheapest and most reliable one for our customers.

2. For sea freight, we have our own shipping agents, who are experienced and effective. Our customer can also choose his own shipping agent. This depends on the agreement we did before your payment. Our shipping agent is a default choice for all our customers.

3. Shipping cost is put in your invoice. If you have any question about shipping cost, please talk with our salesman when you get the invoice. Once the invoice is confirmed, shipping cost is untalkable.

4. We inform our customer ETD before invoice confirmed. Shipping date may be different because of holiday, special day and weather. We will find a solution if there is any problem happened on shippnig date.